Edith's House - A Place of Hope, Faith, and New Beginnings
Privacy & Trust

Privacy Policy

Effective Date: November 2, 2026

INTRODUCTION

Edith’s House respects your privacy and is committed to protecting personal information collected through our website, communications, donation activities, and ministry services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the steps we take to protect it. By using our website or voluntarily providing personal information, you acknowledge the practices described in this policy.

INFORMATION WE COLLECT

Edith’s House may collect personal information that individuals voluntarily provide when contacting us, requesting assistance, submitting prayer requests, expressing volunteer interest, supporting our mission, or participating in ministry-related communications.

This information may include names, email addresses, telephone numbers, mailing addresses, messages, communication preferences, and information voluntarily included in requests for assistance.

When donations are accepted, we may collect donor contact information, contribution amounts, transaction dates, donation preferences, and records necessary for accounting and administrative purposes.

HOW WE USE PERSONAL INFORMATION

We use personal information to respond to inquiries, communicate with individuals requesting assistance, coordinate ministry activities, provide spiritual encouragement, process contributions, maintain administrative records, and support our outreach efforts.

We do not use personal information for purposes that are materially unrelated to those described in this policy without an appropriate legal basis or additional consent where required.

PRAYER REQUESTS AND SENSITIVE INFORMATION

Individuals may voluntarily submit prayer requests or information about personal hardships. We recognize that such communications may contain sensitive details about health, finances, housing, family circumstances, or other private matters.

We seek to handle this information respectfully and limit access to individuals who reasonably need it to respond to the request. Visitors should avoid submitting unnecessary sensitive information through general website forms.

DONOR INFORMATION

When individuals make charitable contributions, Edith’s House may collect and retain information necessary to process donations, maintain financial records, respond to donor inquiries, and satisfy applicable reporting obligations.

Donor information is not sold or rented. Donor information may be shared with authorized service providers only as reasonably necessary for payment processing, recordkeeping, security, or legal compliance.

PRIVACY POLICY FOR SMS COMMUNICATIONS

Edith’s House is committed to protecting the privacy of individuals who choose to communicate with us by text message. SMS communications are voluntary and are sent only when an individual has provided appropriate consent.

What Personal Information is Collected for SMS: Mobile phone number, name if voluntarily provided, message content, opt-in/opt-out status, and communication timestamps.

How SMS Information is Used: We use SMS information solely to send requested communications, respond to inquiries, provide assistance updates, send confirmations, provide customer care, and manage preferences.

Who SMS Personal Information is Shared With: Edith’s House does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties for their independent marketing activities.

SMS Opt-Out: Reply STOP to any text message to opt out at any time. Reply HELP for assistance.

DATA SECURITY & RETENTION

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate records, resolve disputes, and comply with legal requirements.

CHILDREN’S PRIVACY & YOUR CHOICES

Our website is intended for general informational and community outreach purposes and does not knowingly collect information from children under 13 without appropriate consent.

You may contact Edith’s House to request information about personal data you have provided, ask for corrections, update communication preferences, or request deletion where permitted by law.

CONTACT US ABOUT PRIVACY

Edith’s House

PO Box 11987, Minneapolis, MN 55411

Physical Address: 3307 Morgan Avenue No, Minneapolis, MN 55412